The aim of this privacy policy is to inform you of our practices regarding the protection of privacy and in particular to tell you about the personal information we collect, how we use it and who we share it with. The policy acknowledges the confidential nature of this information and our commitment to protect it. This policy applies on the www.acet.ca website and is addressed to users of its services.
Information sent automatically
When you access the www.acet.ca website, information is exchanged automatically between your equipment (computer, phone, tablet, etc.) and the server that hosts our site. This information is sent automatically between equipment and does not make it possible to identify you. It is collected to meet web technological requirements. Some information, such as the list of pages visited on our website, is also used for statistical purposes. Furthermore, ACET keeps the information needed to keep track of the number of visitors, the most frequently visited pages, the technology used by customers visiting the site, referring sites and visitors’ country of origin.
Cookies and Google Analytics
The www.acet.ca website uses cookies to help you navigate the site and not to collect personal information about you. At any time, you can disable your acceptance of these cookies in your browser. However, doing this could prevent you from accessing some functions offered on our site. Our site also uses the data collection tool Google Analytics for statistical purposes. We use this service to compile browsing statistics. Some anonymous demographic data, such as age, sex, language and areas of interest, may be recorded. This information is based on websites you have visited or on information you have entered in your Google account. At any time, you can customize or disable this information on the Ad Settings page. You can also block the collection of your data through the browser add-on to disable Google Analytics.
Collection, housing, use and conservation of your personal information
ACET is committed to not sharing, without your consent, any of your personal information that it holds.
We have put in place physical security, organizational, contractual and technological measures to protect your personal information and other information against loss or theft, unauthorized access, disclosure, copying, use or modification. We have taken steps so that only employees who need to see your personal information as part of their duties can access it.
Despite the measures described above, no transmission or data storage measure is fully secure or error-free. Unfortunately, we can therefore not guarantee absolute security. If you have reason to believe that your interaction with us is no longer secure (for example, if you think the security of information that you gave us has been compromised), please contact us immediately using our contact information below.
We will use, disclose or keep your personal information only for the time needed to achieve the objectives for which these data were collected and as permitted or required by law.
Information from forms
Information collected from forms
Necessary information that we collect on our forms (required fields) is the following: Last name, first name, email address, phone number, and name of business project.
Supplementary information that we collect on our forms (optional fields) is the following: Project description.
Use of your information from forms
The data you provide us with in forms are processed for the processing category “Customer Relations” as follows:
Data processing no. 1
Reason for processing: Establishing a business relationship
Legal basis: Contract
When you fill out a form on our website, the data you give us will be recorded and kept in a customer relationship management (CRM) tool.
These data are needed for drawing up contracts and what follows from them (business documents, etc.).
Data processing no. 2
Reason for processing: Tracking sales statistics
Legal basis: Consent
Once your form is approved, if you have given your prior consent, your email address will be sent in a pseudonymized fashion (using SHA256 encryption) to our partner Google Ads to link your quote request form to your unique identifier (from a Google cookie, if you accept marketing cookies when you arrive on the site).
Following your request, this pseudonymized email address will be sent to Google Ads again to signal your interest.
The sending of these 2 emails will allow us to compile statistics in order to measure the interest level.
Storage, transfer and conservation of information from forms
The CRM tool, as well as the databases that it is comprised of, is housed in the United States.
Data transfer to the United States is governed by the following provisions: https://support.airtable.com/docs/airtable-policy
These data will be kept for 3 years following the end of our business relationship (since your last interaction) for processing related to the business relationship.
The data related to processing sales statistics are kept by our partner Google for:
– A maximum of 90 days for the unique identifier (from cookies)
– A maximum of 90 days for the pseudonymized email address
You can exercise your rights over these data by sending an email to the following address: sbergeron@acet.ca
Modifications
We can modify this privacy policy to, in particular, maintain our compliance with the law or to take into account any change to our practices regarding collecting personal information. In this case, the new policy will apply immediately once it is published on our site or a notification is posted there. We can also let you know about these modifications by email. By submitting your personal information to us, by subscribing or by continuing to use our services after this publication, you accept this new policy.
Links to other sites
Our site contains hyperlinks to other relevant websites. Note that our privacy policy applies only to the ACET website: www.acet.ca.
