Incubated

J360x

AI that guides customer experience decisions

Daniel Fournier
CEO, Co-founder
Jean Lecavalier
CFO, Co-founder
Frédéric Simard
CTO, Co-founder

J360x is an artificial intelligence platform specializing in customer experience (CX) management that centralizes and continuously analyzes surveys, customer reviews, social media, and operations. Through its AI assistant, “Jay,” the platform identifies customer pain points and generates actionable recommendations to help organizations improve customer satisfaction, engagement, and loyalty.

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